In an effort to reduce wait times to citizens wishing to make a report for a crime that is not in progress, CCPD will be expanding its Telephone Reporting Unit to include Live Report taking via WebEx. This service will be available Monday – Friday, 7am-10am and 5pm-8pm.

How to take advantage of this:

Call the non-emergency line and select option 1 from the menu.
Request the Live Report Taking option when speaking to a call taker.
Download the WebEx app onto your phone or computer.
Ensure you have a camera and microphone on your phone or computer.
Ensure you leave a valid email address and phone number to be reached at.
The request will be placed into the TRU queue.
The CCPD officer working live reports will send an email link for WebEx for you to use to join a live WebEx chat room.
Join the chat and ensure your camera is on and you have audio.
The officer will discuss your call or concern with you and take appropriate action.
Once the call is complete, the officer will discontinue the meeting and your report will be generated.

This additional resource is being made in an effort to maintain good service and to reduce the response time for in progress calls.